may, 2019

15mayAll DayUniversal Credit and Rent Arrears in Scotland


Event Details

This event will examine how stakeholders can mitigate the impact of universal credit on tenants whilst managing risk and maintaining collection rates.

Managing the impact of the Universal Credit rollout

The Scottish Government has recently laid its newly created social security charter before the Scottish Parliament for approval.

The introduction of the charter, which promises to treat claimants with ‘dignity and respect’ comes, follows the completion of the roll-out of Universal Credit (UC) for new claimants across Scotland in December 2018.

The UC rollout is expected to have a significant impact on Scotland’s housing sector with experience from pilot areas suggesting it will lead to a more challenging collection environment for landlords.

Join Holyrood to scrutinise latest policy developments related to welfare reform, examine how your organisation can manage the risks associated with rent arrears and maintain collection rates while balancing the interests of tenants.

Key issues that will be addressed

  • Latest thinking on policy developments in welfare
  • Scrutinising challenges for tenants including payment timelines
  • Good practice in maintaining collection rates and avoiding arrears
  • The potential role of the Scottish Government’s social security powers in supporting tenants and landlords alike

Who should attend

  • Devolved and central government agencies
  • Local authorities
  • Housing associations
  • Third sector organisations interested in housing, poverty and welfare reform
  • Letting agents/property managers/landlord groups

For all event enquiries please call 0131 285 1635 or email

To book your place on the event click here.


All Day (Wednesday)



35 Young Street North Lane, Edinburgh, EH2 4JD